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With our industry-leading guarantees and our unwavering commitment to integrity, Benjamin Franklin customers have what most homeowners only dream about: worry-free plumbing.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kettelyn Derisse
I had a great experience with Benjamin Franklin The Punctual Plumber . They have a great customer service program. The receptionist was very friendly and helpful. The technicians came out the same day. Mr. Cornelius and Donavan repaired the gas line for my fireplace. They were polite, extremely responsive and very professional. They are knowledgeable and explained other services that they provide for future reference. I recommend them very strongly.
Rhodes Dobrin
Matt was wonderful to work with and helped us get a water filtration system set up to take care of all the chlorine and hardness in our water. He sent a great installer out here who did a great job, got us up and running same day and left the place clean. They also swapped out my whole house shutoff valve and installed a proper ground box. Now my water doesnt reek of chlorine when I take a shower!
sam Lapham
My wife and I were in need of an urgent repair and CJ came to fix a leaking pipe. He was professional, helpful, honest, and did great work. He did a good job communicating what the issue was and was helpful with making a decision. We both left the experience feeling he did good work and did everything he could to make sure we were happy with the outcome. No complaints only compliments. We have saved his card and will definitely be using Benjamin Franklin for future repairs.
Erik Chiu
Another great service by Randy and team. They came quick to give us estimate, put a temporary fix in, ordered part and then came back to repair. Throughout we were kept Updated.
Corie Hess
Donn was amazing!! He was thorough and helped us solve a complex plumbing issue. He cared about coming up with the most affordable solution for us and saved us alot of money. It's clear he cares about his customers! We will never call anyone else for plumbing! Benjamin Franklin is the best!
Corie Hess
Donn was amazing!! He was thorough and helped us solve a complex plumbing issue. He cared about coming up with the most affordable solution for us and saved us alot of money. It's clear he cares about his customers! We will never call anyone else for plumbing! Benjamin Franklin is the best!
Raymond Hammon
Our service tech Trey was great. He was within the time assigned to us, made his diagnosis, and proceeded to order the necessary part to be installed upon arrival. He was very polite and knowledgeable and his service was greatly appreciated.
Jenny Stewart
Austin was awesome! After I told him what happened, he knew exactly what was wrong and fixed it in less than a 1/2 hour. Unlike other companies, he didn’t try to find other things wrong, try to convince me I needed this or that fixed and offer me outrageous quotes. I have an old house and plumbing issues occur frequently. With my bad experiences with previous plumbers, I didn’t know who to call. I’m glad I called Benjamin Franklin. Austin was honest, professional and friendly. I told him some other concerns and he worked to provide the best quotes. Really happy with this experience - thank you Austin and Benjamin Franklin Plumbing! My new favorite plumbers!!
Margaret Drake
Ira removed a broken 80-gallon water heater and stalled a new efficient 50-gallon water heater located on the 4th floor. Ira was professional and efficient. We are so happy to have hot water again!
harold edwards
⭐️⭐️⭐️⭐️⭐️ – A True Professional and Trusted Partner I cannot say enough good things about Jose from Benjamin Franklin Plumbing. From the moment he arrived, Jose was courteous, knowledgeable, and laser-focused on solving our hot water issue. He not only installed our new Stiebel Eltron tankless water heater flawlessly, but he also took the time to explain every detail of the system and ensured everything was operating safely and efficiently before he left. What truly sets Jose apart, however, is that he didn’t stop with plumbing. After listening to our concerns about high energy bills and electrical strain, he connected us with his broader team of trusted professionals across the Mister Sparky, One Hour Heating and Air, and Service Minds network. Because of Jose, we were able to quickly assess and upgrade our outdated electrical system, replace inefficient HVAC components, and get on track for a smooth solar installation next month. He didn’t just fix a water heater—he helped orchestrate a complete home efficiency transformation. Jose is not just a plumber—he’s a problem solver, an educator, and a true ambassador for customer care. We are so grateful to him and will be recommending Benjamin Franklin Plumbing to everyone we know. Thank you, Jose! Your work has made our forever home safer, smarter, and more sustainable.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
